FAQ

1)How long will it take for my order to ship?

Please allow a processing time of 3 to 7 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). 

We do not ship Saturdays, Sundays or on national holidays. Occasionally, orders will take longer depending on stock availability. We will notify you via email if this is the case with your order.

2)How long will I have to wait to receive my package?

Please allow up to 10-15 business days for your shipment to arrive internationally, depending on the shipping method you choose when you place your order. We do our best to get our packages out as fast as we can!

However, after your package leaves the warehouse, we have no control over the speed to which it arrives at your doorstep.

3)Can I change or cancel my order?

Our warehouse packs your order at lightning speed, so once you've placed the order, we cannot make changes. However, we may be able to cancel your order so you can place a new one. We recommend that you reach out to our Client Care team as soon as possible so that we can try our best to help.